What email server settings should I use in my email client (POP3 and IMAP)?

Trioptek's SmarterMail email service allows you to use any standard email client that you choose.  Examples of some compatible email client applications would include Microsoft Outlook, Outlook Express, Thunderbird, Mac Mail, etc.  To setup an email account, you will need the following information during your account setup.  Setup will vary somewhat with each application. 

Account Information:     

Username: The user name for each account will be the FULL email address (example@example.com).

Password: All passwords can be seen online thru the webmail.  If you are not able to log into webmail, or need your password reset, please submit a support ticket at support.trioptek.com


Standard POP3, IMAP and SMTP Setup:

Incoming Server (POP3 or IMAP): mail.yourdomainnamehere.com

Outgoing Server (SMTP): mail.yourdomainnamehere.com

Alternative SMTP Port (if necessary when ISP restricts SMTP port 25): 2525

*** Please substitute the "yourdomainnamehere.com" portion of the server addresses above with your particular domain name


SSL Encrypted POP3, IMAP and SMTP Setup:

Incoming Server (POP3 with SSL, Port 995): securemail.trioptek.com

Incoming Server (IMAP with SSL, Port 993): securemail.trioptek.com

Outgoing Server (SMTP with SSL, Port 465): securemail.trioptek.com


Required Additional Settings for all clients:

Server Requires SMTP Authentication: YES

SMTP Authentication: Same as Username and Password

** For assistance setting up an email account on the following applications, please click below.

Microsoft Outlook Express: http://www.microsoft.com/windows/ie/ie6/using/howto/oe/setup.mspx

Microsoft Outlook: http://office.microsoft.com/en-us/assistance/HA011248131033.aspx

Mozilla Thunderbird: http://www.mozilla.org/support/thunderbird/faq

Mac Mail: http://support.apple.com/kb/HT1508


Webmail Access Instructions

 Trioptek offers webmail access for each email domain that can be used to access email while away from your primary computer or office. The webmail system is a full featured webmail system, but it is not encouraged for users to use as their primary email management client or tool. 

**Please note: Email passwords can be changed from within the webmail site for all accounts

Webmail Site: http://mail.yourdomainnamehere.com

*** Please substitute the "yourdomainnamehere.com" portion of the server addresses above with your particular domain name

 Secure Webmail Site: https://securemail.trioptek.com

Username: youremailaddress@wrightcpafirm.com (please include your FULL email address when logging in)

Password: enter your current email account password



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